We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers, and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting, making our patients happy is what we’re here for. See what they have to say about our practice!


J. Pullins, Patient Since (September 2020)

I most enjoy just hearing the TV at a normal volume and hearing people talking to me on the phone. I had difficulty before with people talking low and all the sounds that are outside and in the house. I hear so many different sounds that I haven't heard in a long time. And I don't have to ask people what did they say a couple of times. My family has noticed that I don't have to have the TV turned up higher. My hearing aids have helped me while talking on the phone and hearing what people are saying to me and asking me. I can hear so many things so much clearer and better. Everyone was courteous and very pleasant to talk to and very helpful.

Nancy Capouch, Patient Since (12/17/2019)

I have checked out several hearing practices. Your doctor and staff were more supportive and helpful. Your doctor seems to have more knowledge on my hearing condition.

Mary K. Jeselnick, Patient Since (November 11th, 2019)

MUSIC! I hear the tonality and even the words of songs. Sound of a siren and smaller, tiny sounds. Also, I can hear water running from a further distance. Being able to turn down specific noise — i.e. the wind and background noise has improved my quality of life. And being able to bring a specific phone call to my ear!

My family has noticed that I don't ask for things to be said as much, that I often complain more that my husband's voice is too loud. But, I can hear the TV at a lesser decibel and a siren. I enjoy wearing my hearing aids because of all of the above!! Extremely professional, friendly, patient, and experienced — smiling and looking and speaking clearly to me.

Margaret B.

Dr. Rauch and her staff are so very caring and patient people. They are knowledgeable beyond belief.

October 7th, 2019

Judith Schumacher

Since receiving my hearing aids, I have most enjoyed hearing and understanding my sister talk. I used to have a hard time hearing the TV, but not anymore! And no more ringing in my ears. I am now able to once again enjoy activities from the past, like watching movies. People can't even tell I am wearing them. I know what is going on in every situation. They make me hear what is going on in the world. My overall experience with your practice has left me very impressed. I'm very happy with everyone at Professional Hearing Management. So glad I decided to get hearing aids.

September 18th, 2019

Betty A. Nichols

The sounds I have enjoyed hearing most since receiving my hearing aids are the Sunday sermon at Church, sounds of nature, and the TV. I had a hard time hearing regular conversations with friends before, but now I don't. Hearing aids have improved my quality of life by allowing me to not be afraid to participate and join a new committee. Since receiving my hearing aids, my family has noticed that I don't say, "Ha?" anymore! They have helped me with everything. I don't know that I "enjoy" wearing my hearing aids, but they have improved my quality of life. Professional Hearing Management are friendly, accommodating, and very knowledgeable. I give them a very high rating. Thanks for all you did.

July 2019

R.P.

When attending a workout class I can hear instructions. I no longer have to rely solely on visual. I most enjoy hearing music, birds, leaves blowing in the wind, and creaking in the floor. Before, I couldn't hear phone voice, little kid voices, group conversation in a restaurant, and people with soft voices. My hearing aids have improved my quality of life by allowing me to utilize a mobile phone and participate in a group discussion at normal voice levels. Since receiving my hearing aids, my family has noticed they can speak at a normal voice level and they don't need to repeat their comments, requests or instructions. My hearing aids have helped in restaurants and bike riding - I can hear riders behind cars, dogs, etc. I enjoy wearing my hearing aids because clarity of voices has returned to my life.

June 2019

P.B.

I enjoy wearing my hearing aids because they make everyday life much more enjoyable and clear.

Frank Kramer

Participation in conversations is far less stressful and the TV does not drive my wife from the room.

Janet Johnson

My family had been encouraging me to get hearing aids and are very happy that I did.

Jack E. Baer

The sounds I most enjoyed since receiving my hearing aids are the noises outdoors, the birds and children playing on the playground. The difficulty before with conversations while I meet people out and about I can now hear. Hearing aids have improved my quality of life by allowing me to hear the normal voices in front of or behind me. Since receiving hearing aids, my family has noticed they don’t have to repeat things over and over. My hearing aids have helped me in crowds at the gym and public places, as well as restaurants and ball games. I enjoy wearing my hearing aids because they are doing what I wanted them to do. There are some things that a person NEEDS to hear for safety information such as “Look out for cars or falling objects,” and now I can!

David Fitzpatrick

The sounds I most enjoyed since receiving my hearing aids are Bugs! Music is great. I can hear the words of the songs now. My guitar sounds good again, something I have missed so much. I can finally hear the television and birds in the mornings, voices in normal conversation, and my dog’s toenails against the kitchen floor. Hearing aids have improved my quality of life by allowing me to socialize much more frequently without always asking, “Huh?” Since receiving my aids, my family has noticed that conversation is more enjoyable and more frequent. They don’t have to translate to me or repeat things. My aids have helped me in noisy environments, conferences, meetings, etc… I enjoy wearing my hearing aids because I can hear things I have not heard in 20 years. I wish I would have gotten them sooner!

R.D.

The sounds I most enjoyed since receiving my hearing aids are nature and the chirping of the birds. Before receiving the hearing aids, I had difficulty hearing the television and the telephone ringing downstairs while I was upstairs. Hearing aids have improved my quality of life by helping me to understand people talking. My family has noticed that the volume on the television is down since I received my aids. My aids have helped me in bible study groups that can reach up to 14 people. I enjoy wearing my hearing aids because I’m not missing the wonderful sounds that I was missing. Thank you!

Sharon Harness

I have most enjoyed hearing the birds this spring. I could hear them before but they are so much louder and clearer. I can hear the TV better, people in restaurants, and rain hitting the window. Hearing aids have improved my quality of life by helping me so much at work. Also, my family does not have to repeat themselves as much. Since receiving my hearing aids, my family has noticed I talk softer. Also, I do not respond with “what?” as often. I enjoy wearing my hearing aids now because I feel more like a normal person being able to hear and understand everything now. I wish I had gotten hearing aids much sooner. They have made me feel so much better. I love them and I recommend them to anyone who needs them.